Roost
Real humans, on a small team. We read every message.
We aim to reply within two business days. Tell us what device you're on and what you were doing when the issue happened — it helps.
Roost stores your progress under an anonymous device identifier. If you uninstalled the app or switched phones, that ID is gone. We're working on optional sign-in so progress can move between devices — until then, treat your streak as device-local.
Open the app, go to Settings → Restore Purchases. If that doesn't work, email us with your purchase confirmation from Apple or Google.
On iOS: Settings → your Apple ID → Subscriptions → Roost → Cancel. On Android: Google Play Store → Profile → Payments & subscriptions → Subscriptions → Roost → Cancel. You'll keep Pro access until the end of the current billing period.
Please tell us — include the question text if you can. We read every one and fix them in batches.
Email us from a device where you've used the app. See our privacy policy for details on what data we hold.